Make the right first impression
Show that the quality of your website matches the quality of the business behind it.
Custom web design & development
Custom websitesBuilt to wincustomers.
Make your business easier to understand, trust and choose with a custom website that brings strategy, content, WordPress design, search foundations and technical expertise together.
Since 1997Veteran web experience
🍁 Canadian-basedWorking across Canada & the United States
Custom WordPressWebsite redesignsCustomer-focused contentSEO foundationsAI & automationSupport after launch
What the website needs to do
Make the decision easier for your customer.
People visit because they have a question, a need or a problem to address. Your website should show that you understand what brought them there and make the next step obvious.
Answer real customer questions
Address what prospective customers need to know before they are comfortable contacting you.
Explain why you are the right choice
Turn experience, services and customer proof into a clear reason to choose your business.
Guide the next step
Make requesting a quote, consultation, appointment or booking feel straightforward.
Support search and marketing
Give SEO, advertising and referrals useful pages to bring potential customers into.
Keep working after launch
Use a maintainable platform with experienced help available as your business changes.
The feeling we design forYour online presence finally reflects the business behind it.
What an excellent website should communicate
Customers should feel they have found the right business.
A strong website creates confidence before the first call. The design feels established, the content answers the right questions and the path forward is easy to see.
- 01ArriveSee a professional first impression
- 02UnderstandFind clear answers without digging
- 03TrustRecognize experience and credibility
- 04ChooseTake the next step with confidence
One connected website
Design, content and technology working together.
A website can look polished and still fall short when the content, search structure or technical decisions are treated as someone else's job. Your project is considered as one complete customer experience from the beginning.
How we design websites ↗Customer understanding
The pages reflect what your customers need, what concerns them and what helps them decide.
Senior creative direction
Strategy, architecture and design stay closely connected to the person leading your project.
Broader web expertise
Development, content, SEO, marketing and business operations inform the finished website.
Website services
Build new, redesign or improve what exists.
New websites, established websites and growing businesses require different kinds of work. Start with the service that best matches where you are now.
Your business deserves more than a template
Custom website design
A distinctive website built around your business, your customers and the reasons they choose you.
Explore service ↗A new website with history to protectWebsite redesign
Modernize the customer experience without throwing away the value your existing website has earned.
Explore service ↗Give your website a more useful roleAI & automation
Connect customer conversations, enquiry intake and follow-up to the systems your growing business already uses.
Explore service ↗Keep your website usefulUpdates & maintenance
Keep WordPress current, backed up and monitored, with experienced help available when something changes.
Explore service ↗When something is not rightBug fixes & security
Get broken forms, layouts, updates and security concerns investigated by someone who understands the whole website.
Explore service ↗A smarter next versionWebsite revisions
Make focused improvements to pages, content or functionality without committing to a complete redesign.
Explore service ↗When traffic is not turning into businessConversion & analytics
Find where customers hesitate, disappear or fail to take the next step.
Explore service ↗Custom WordPress development
A personalized WordPress website made for your business.
Your services, customers and brand are specific to you. Discovery comes first so the page structure, writing, visual direction and functionality can be shaped around that reality.
Explore custom website design ↗Every layer supports the same customer journey
WordPress is the primary platform because it gives established businesses practical ownership and room to grow. We work across Beaver Builder, Elementor, Divi and other established WordPress setups, or build custom functionality when ordinary plugins cannot responsibly handle the requirement.
- Custom design rather than an industry demo with a new logo
- Content research, organization and rewriting support
- Responsive development for phones, tablets and desktops
- Booking, email, CRM and business-system connections
- Foundational on-page SEO included in the build
AI & website automation
Connect your website to the way your team works.
The opportunity is bigger than a generic chatbot. A useful automation can answer an initial question, collect better enquiry information, update a CRM, begin follow-up or support a defined internal process.
Start with a real workflow.The right implementation depends on how your customers communicate and how your business already operates.
Explore AI & automation ↗01WebsiteEnquiry
02CRMContext saved
03CalendarNext step
04Follow-upEmail · SMS
05Your teamHuman handoff
Website assistants
Give customers useful answers from approved business information and collect the context your team needs.
Enquiry intake & routing
Qualify and direct enquiries so the right person receives better information sooner.
CRM & follow-up
Connect forms and conversations to GoHighLevel, Mailchimp, Salesforce, email and other workflows.
Purpose-built AI agents
Support a defined customer-facing or internal process with clear limits and a human handoff.
Selected website work
Website work shaped around each business.
These projects show the range of businesses and industries we can serve.
Home services · Kelowna & the Okanagan
Scout Gutter Solutions
A complete rebrand and customer-focused website built on nearly 15 years of accumulated home-service and search experience.
Travel & rentals · Kelowna, British Columbia
RVR Kelowna
The digital foundation for a new RV rental business, expanded over the years with inventory, booking journeys, automations and custom tools.
Legal services · Professional services
E5quire Law
A brand-new professional website giving a California law practice the credible digital presence it did not previously have.
From discovery to launch
A clear, senior-led process.
You do not need to manage the creative work. You do need the opportunity to share what matters, answer important questions and review a website that is substantially ready.
- 01
Discover
A free initial conversation explores the business, customers and what the website needs to accomplish.
- 02
Plan
The findings become a proposed scope, page structure, functionality and timeline.
- 03
Design & build
Content, visual design and WordPress development come together around the agreed direction.
- 04
Review & launch
You review the completed direction, included revision time is applied, and the site is checked before launch.
Since 1997Veteran web design experience
Veteran-led and hands-on
Veteran experience stays involved from start to finish.
Clinton Dixson directs every project and remains hands-on in strategy, architecture, design and problem-solving. A five-person specialist team contributes where the scope calls for additional capacity or expertise.
That means senior judgement with additional capacity when needed, while Clinton remains directly involved.
About Clinton and TCW Marketing →Typical website investment
Most projects fall between
The broader range is approximately $3,500–$15,000. Page depth, content, locations, integrations and custom functionality shape the final proposal.
See website pricing →After the website launches
Your website stays supported after launch.
Software changes, services evolve and new ideas need to be implemented. Ongoing support can include WordPress maintenance, backups, monitoring, repairs, security work and content revisions.
You can also be shown how to handle appropriate day-to-day updates yourself. The goal is dependable ownership with support available when you need it.
Explore ongoing website support →Website carePost-launch support
AvailableProactiveMaintenance approach
✓SoftwareUpdated
✓BackupsScheduled
✓SecurityReviewed
↗ImprovementsImplemented
Frequently asked
Before you request a proposal
How much does a small-business website cost?+
Most TCW Marketing website projects range from $3,500 to $15,000, with many established small-business websites falling between $5,500 and $8,500. Page depth, content, locations, integrations and custom functionality determine the final scope.
Do you only work with businesses in Kelowna?+
No. TCW Marketing is based in Kelowna, British Columbia and works with small businesses across Canada and the United States. You work with a Canadian team in familiar time zones and communicate directly with the person leading the project.
Will I work directly with Clinton?+
Yes. Clinton Dixson leads discovery, strategy, architecture and senior design, and remains hands-on in the work. A five-person specialist team contributes where the project requires additional capacity or expertise.
Can you improve my current website instead of rebuilding it?+
Yes. If the foundation is sound, a focused revision can be the better business decision. We inspect the site before recommending a rebuild.
Can you help after the website launches?+
Yes. Ongoing updates, maintenance, troubleshooting, security work, content changes and growth-focused revisions can all be handled by the same team.
Start with a free discovery conversation