When something is not right

Website Bug Fixes & Security

Broken forms, slow pages, errors and suspicious behaviour cost trust. We investigate the real cause, explain the risk in plain language and make a controlled repair.

Get broken forms, layouts, updates and security concerns investigated by someone who understands the whole website.

What this changes for you

Fix the cause, not just the symptom.

The goal is not simply to make the symptom disappear. It is to understand what failed, repair the affected path and reduce the chance of the same issue returning.

What can be included

A scope built around your website and business.

  • Website and hosting-level diagnosis
  • Broken layout, form and feature repairs
  • Malware and suspicious-file review
  • Update and compatibility problems
  • Backup and recovery planning
  • Post-repair checks on the live result

A good fit for

  1. A website showing errors or blank pages
  2. Forms, checkout or booking steps that stopped working
  3. Security warnings or unexpected redirects
  4. A developer handoff that left unresolved problems

How the work moves forward

A clear process for the work ahead.

Stabilize

We protect the current state, gather evidence and identify anything that needs immediate containment.

Diagnose

We trace the problem through the website, integrations and hosting instead of guessing from the visible symptom.

Repair & verify

We make the narrowest safe fix and check the real customer-facing result.

Evidence in the work

See the thinking in the finished work.

Explore the portfolio
Scout Gutter Solutions website homepage
Home services · Kelowna & the Okanagan

Scout Gutter Solutions

The problem: Move an established gutter company from the Gutter Done identity to Scout Gutter Solutions without losing the useful content, reputation and local visibility built over years of earlier website work.

See the solution
RVR Kelowna website homepage
Travel & rentals · Kelowna, British Columbia

RVR Kelowna

The problem: Create the complete online presence for a new rental business, then keep adapting it as the fleet, marketing ideas and operational needs became more sophisticated.

See the solution
E5quire Law website homepage
Legal services · Professional services

E5quire Law

The problem: Build the firm’s first website and create a professional foundation from which prospective clients could understand the practice and request a consultation.

See the solution

Frequently asked

Questions worth asking

Can you fix an emergency website problem?

Often, yes. Availability and access determine how quickly we can start. Critical business paths are prioritized first.

Can you guarantee a hacked site can be recovered?

No responsible team can guarantee recovery before inspecting the site and backups. We will quickly establish what is recoverable and give you a clear path forward.

Will you work with our hosting company?

Yes. Many website failures involve the hosting environment, so we can coordinate technical details while keeping the explanation practical for you.

How are repairs priced?

We start with the smallest useful diagnostic scope. Once the cause is understood, we explain the repair and cost before expanding the work.

Start with a free discovery conversation

Talk about what your website needs next.

Request a website proposal